Return Policy

By Lucy Chic Bliss, we want you to be satisfied with your purchase. If, for any reason, you are not satisfied with the product you have received, we offer you an exchange and return policy to make your purchase as hassle-free as possible. Please read the following information carefully and contact our customer service if you have any questions.

Satisfaction is our top priority. If, for any reason, you are not satisfied with your purchase, we offer you the option to return the product within 14 days of receipt.

Cancellation is only possible within 24 hours, after which it is no longer possible as the order may have already been shipped.

Below are the steps to return a product:

1. Please contact us through our customer service. Please include your order number and the reason for the return in your message. 2. We will then send you the return address and return form.

2. We will then send you the return address and a return form. Make sure you send your package with Track & Trace.

** We require a tracking number for returns. Without the tracking number, we will not be able to verify the details of the parcel tracking and provide the appropriate service. **

3. Pack the product carefully and send it to the address you received from us. Please make sure that the product is returned in its original condition and packaging.

4. We will refund the purchase price to the account number provided within 14 days of receipt of the return.

Please note: The right of return only applies to products returned in their original condition and packaging. If the product or packaging is damaged, we will not be able to accept the return and will not refund any costs.

We hope you are happy with your purchase, but if not, we will be happy to help you return the product. Please do not hesitate to contact us if you have any questions about our return policy.

If the product is damaged or the packaging is more damaged than necessary to try the product, we may pass on this depreciation of the product to you. So, handle the product with care and make sure it is well packaged when you send it back.

Please note: You are responsible for the return shipping costs. Please ensure that the shipment is sent by registered mail with a tracking code so that we can provide a proper service.